I know I’m on a stupidity kick lately, but I live in California, so I can’t help it. Yesterday I went to pick my man up from the BART...

Has anyone ever wondered how so many people get paid to give others advice? What bothers me is the fact that most people giving that...

Working in customer service, you’d think that all, or nearly all, of the stupidity that I deal with on a regular basis would come from...

I’ve been getting very frustrated with job hunting lately. Companies are determined to list sales and customer service as the same thing....

According to statistics, the average IQ in the US is around 90. At first glace, I’m like “No, that’s not right.” Seriously, 80 is...

I work in customer service. People do a lot of…things and I’m sure we’ll get into that stuff, but this has to do with a piece of paper I...